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Hi Liftman I also was hoping the Forum could provide some helpful information also. My mothers stairlift Acorn 180 was parked badly by a neighbour when she was in hospital, e.g. not on the charging point by about 1 inch. Batteries went flat. I have managed to remove and recharge but I now get the the two horizontal lines. Can someone please provide some help on how to reset / re programme etc. The lift is only 18 months old and used very little.