Forum › Forums › Stairlifts › Handicare xclusive U flat code
- This topic has 7 replies, 3 voices, and was last updated 2 years ago by
Mich.
Handicare xclusive U flat code
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bikewo
MemberHi. I have a handicare xclusive stair lift and have just got a U fault code.
[U] No Float Indication V1.19 Software & Later Only Faulty Power Supply Check Power Supply Is this a failed power supply or something else? The charging points are showing 33v. Is it the charger that switches to float or is it the PCB that regulates it? If I have 33v and it says its charging but no float, is that a new PCB? Thanks for you time and all help gratefully appreciated. Thanks
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northern-mobilityParticipantIt’s the board that dictates the float, it isn’t a charger it is a power supply
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bikewo
MemberSo i need a new board?
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bikewo
Memberquote Northern Mobility:It’s the board that dictates the float, it isn’t a charger it is a power supplyThank you.
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northern-mobilityParticipantUnfortunately looks that way, I have had faulty PSU’s that have caused the U code also.
Without having parts to swap it’s difficult, might make sense to get a handicare dealer in to save expensive mistakes.
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bikewo
MemberThank you. I have a spare power pack so will give that a try. Where at the moment is the best place to get a new pcb if i need one?
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northern-mobilityParticipantAny Handicare dealer close to your area, unless someone on here has a spare
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Mich
ParticipantHi bikewo, what did finally solve the problem? I have the same… The board was changed 2 times already but the problem occurs again (only in the upper position…). Did the new power supply solve the problem?
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