- This topic has 6 replies, 4 voices, and was last updated 9 years ago by
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Possible Scam?
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I just had a call from the Daughter of one of my long term service customers.
Someone called her Mother Yesterday saying “the stairlift was due for a service and they were in the area tomorrow”
A chap called Richard Proctor – he had an ID card of some sort called today to do the service.
The daughter turned him away as I had serviced the stairlift in February and called me to investigate.
Is this a scam anyone has come across?
Could it be the company that originally sold the stairlift in about 2003 going through old records. Anyone heard of Richard Proctor?
Thanks
Mike
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What make of lift is it,Could it be the manufacturers trying to replace fatigued parts on the quiet?
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It is a Stannah 229.
They didn’t sound like a professional set up so I doubt it was Stannah. -
No, don’t think they’d even look at a 229 these days. Only other thought would be is it a local authority property – if so could it be an Insurance Company Inspector?
Otherwise I reckon a mention at the local Police station might be in order.
What area of the country are we talking? -
Kevin is right, Stannah don’t entertain the 229. If it was insurance surely they would have made you aware. I wouldn’t pay anyone to do anything to that lift unless I requested it.
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It definitely wasn’t insurance.
It all ended well as the customers daughter was sharp enough to smell a rat.
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I had a similar problem a few years ago, the only link I could find after exhaustive investigation was they all had insurance/ext.warranty from a well known industry provider
I had no proof but when I approached them it stopped, make of that what you will
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