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Stairlift from local authority
Hi,
My mum got a stairlift fitted by the local council about 5 years ago. They informed her that the warranty ran out in May but she’s had an ongoing problem where the stairlift will start going up the stairs then stop then start again then stop. She’s been having this problem for about 6 months. An engineer came out and said he had fixed it but it’s never worked properly. About 6 months after she got it the platform where you rest your feet stopped working and all she kept getting told was we’re waiting for parts. Is there anything we can do to get it fixed as my mum will have to pay for the engineer to come out and she can’t afford it.
Thanks,
Wendy
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