Reply To: Help Required For A Brooks 180 Curved Stairlift

[rma1]

April 3, 2016 at 7:07 pm

Many thanks for your reply. From what you are saying, unlike most things in this world, I take it that even a simple task like replacing the batteries is not a job the customer/owner can do themselves. With expensive custom battery packs that only last 2 years etc it seems like the priority of manufacturers when designing and developing stairlifts it to make sure they are ‘Custom built cash cows’ for the duration of their lifespan. Even my TV remote control has a built in temporary memory to keep settings etc whilst you change the battery. This especially seems to be the case with ‘Acorn’ who seem to think that money grows on trees as well (excuse the pun!!). Extortion of money from elderly/disabled people seems to be their speciality! Rather than designing a chairlift that is cost effective and easy to maintain for the vulnerable people they serve. It’s fair enough to pay for a service or when things go wrong but not even being able to replace the batteries yourself is pushing things to the extreme. Not impressed.