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I have exactly the same problem. but have not been able to fix it. Could someone who has successfully done so please be more specific. My stairlift is the Handicare 950+.I have opened the cover on the power switch side of the chair but couldn’t see what I would recognise as a rocker switch. The only moving part in there that I could see is a metallic lever which when pushed sideways causes something further down on the left hand side to illuminate (probably on a circuit board I cannot see) but pressing a button on the remote at the same time does not fix it. So am I in the right place. Have I opened up the correct cover (on the bottom side of the chair) and where exactly is the synchronisation switch. Thanks in advance for any help.