Am getting calls from used stair lift dealers from all over. Yesterday’s call from a reseller who installed his first Acorn 180 to a woman end user who is not satisfied because the lift tilts when moving, but intermittently, and unpredictably. His customer is demanding that the Acorn Curve be replaced. There are several Acorn 180 variants available for free in BC, Canada. This reseller has just learned that the 180 curve instruction programming guide in Docdroid does not work unless it is specific to the unit being worked on [six versions, so far] and, the model 180 stair lift has no symptoms, i.e. all repairs have been completed on this complicated model.
He thanked me for opening his mind to a creative workaround which bypasses a crucial safety switch. That workaround is meant for a very temporary problem. His client demanded that the stair lift be fixed or removed within the hour.
There are 1,200 displeased Acorn customers in the Facebook (now Meta) public group who are getting mostly (2/3, by my count) bad advice (online guesswork) and wrecking their stair lifts even further. These 1,200 people are telling everyone to avoid Acorn purchases, new or used. They opine that the resale value of a barely used, new, Acorn 180 stairlift is $100 in the USA or £200 in the UK.
