Field Service Engineer

About the job

We have a great opportunity for a Field Service Engineer to join an existing field service team to cover the Nottingham/Derby areaIf you are a well organised, technically minded individual experienced in mechanical engineering, this could be the role for you.Don’t worry if you haven’t got field experience, as long as you have a great mechanical aptitude, we would love to hear from you, as training will be provided.Responsibilities will include (but not limited to):- To install and service stairlift products in a customer focused and time efficient manner.- To identify, analyse and repair product failures- To provide technical training and basic user functionality training to the customer base where required (ensure user training is undertaken on installation)- Provide technical training on all product related issues to customers, staff and our Trade Partners- Cover for holiday/ absences by taking part in out-of-hours technical support telephone contact line (if required)- Cover a 24/7 365 on-call rota, including Bank HolidaysThe successful candidate will have:- Mechanical and electrical knowledge- Experience and knowledge of diagnostic techniques- Time management skills in planning a day effectively- Flexible attitude- Passionate about delivering great customer service- Compassionate and personable mannerThis role comes with a competitive salary of £20,000- £21,000 (with a very achievable OTE of £32K-£35K+) plus excellent benefits