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Handicare 950 Slide Track
Hi,
Just purchased a Handicare 950+ slide track which only had a month use from new being first installed in March.Assembled at our property all OK and set up / use no problem but the slide track keeps stopping and if release the controls and press again it continues its journey to the end location all OK.
It does this going up or down and the chair performs as expected.I have double checked for any restrictions to the rail or any issue and alignment/loading with the rollers which seems all OK.
The slide track is however making perhaps more gearing/motor noise than expected (not that I have anything to compare against) but perhaps 2 or 3 times as loud as the chair motor.
It might seem as if the slide track needs some lubrication of some kind but I have no details of how the slide track works.We have only been using it a couple of days and the symptoms may be getting worse or at least didn’t seem to occur during initial unloaded trial runs..
I guess as second owner and I have installed the warranty may not be valid but would very much appreciate if anyone has any clues what the issue may be??Regards
Andy
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