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Horizon stairlift, end stop when going down
Hi all,
I am trying to help a family member with their Platinum stairlifts, Horizon stairlift.
It’s second hand and was working fine before it was moved. After installing it they are getting a continuous beep when trying to move down (left) and the error message “End stop”.
If we manually wind it down it goes up (right) with no issues.
Any ideas what could be causing this? Thanks
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