News Feed › Forums › Stairlifts › Facebook’s (public) Acorn Stairlift Users Group helpful? Acorn engineers: NO › Reply To: Facebook’s (public) Acorn Stairlift Users Group helpful? Acorn engineers: NO
MemberJanuary 27, 2024 at 5:30 pm
Not breaking the law, many can even claim to be accredited if they undertook Acorns training when the Brooks policy was that supply only was acceptable, for how long that accreditation would last who knows.
Personally I don’t get involved in 180’s at all, I’ve never been an early adopter as I like to offer reliability which never comes with new releases, lets face it until a device hits the real world full time you can never be completely sure what an idiot will do to a lift. I worked on Bison Classics, Contours and Compacts and was interested when they released the 80 – anything had to be better than the contour, but no it wasn’t! Add on the constant failure of batteries (no matter what composition) in the 45 and you have the reason Bison is no more. I had a competitor locally who had gone into Bison equipment in a big way, ultimately he closed down due to the lack of reliability (he’d sold his customers a long term full repairing warranty and rapidly started to lose money) he told his customers to contact me as a final act of revenge. This gave me a crash course in the 80 and left me with such a low opinion of it that I would not sell them.
Acorn had used The Stratus and Thyssen Flows as their curved option for a few years and so buying Bison was a way of having their own curved offering and they have, to a great degree, improved the lift, so whilst they can’t get rid of the likes of Thyssen, Stannah or Savaria they can try and make life harder for the small guys by restricting info and parts and flogging them extended warranties.