Service Coordinator

Blue Ash area home elevator supplier has an immediate need for an experienced Service Coordinator.

As a Service Coordinator, you’ll be an integral part of the company, assisting customers with service and installation calls and providing a reassuring voice and excellent customer service.

The Service Coordinator position is perfect for you if

You are comfortable acting as liaison between the customer and the service technicians
You are a calm and reassuring voice during stressful calls
You can successfully manage the installation schedules of 6 service technicians
You have excellent multi-tasking skills and take ownership of situations

This is a fulltime, contract to hire position offering great 1st shift hours and a family-like work environment.

ANTICIPATED HOURS M-F 730a-430p

Responsibilities

Inbound/Outbound calls scheduling service/installation
Manage the schedules of 6 field technicians
Warehouse material inventory

Requirements

Previous experience in a high-volume scheduler/customer solutions role required

Previous experience working with personal elevators or stairlifts helpful
Excellent communications skills
Excellent time management and multi-tasking ability
Proficient with Microsoft Outlook, data entry, database management
Must have the ability to calm and reassure unhappy customers

HOURLY RATE $16
Resume’ and interview required for consideration.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.