Stannah 600 stairlift fault codes

Here is a list of common fault codes for the Stannah 600 stairlift along with their meanings and recommended actions:

Common Fault Codes

1. Fault Group 5: Swivel Interlock Motor Issues
   • LED1: Starla manual 2-way swivel interlock motor timed out.
     • Action: Check the change-over mechanism.
   • LED2: Starla manual 2-way swivel. Both switches activated simultaneously.
     • Action: Check switches and wiring.
   • LED3: Starla power swivel encoder fault.
     • Action: Check the encoder and connections.
   • LED4: Starla power swivel centered switch fault. Switch still active when encoder centered.
     • Action: Check switch and encoder connections.
   • LED5: Starla power swivel encoder sequence error.
     • Action: Check or replace the encoder.
   • LED6: Starla power swivel encoder incorrect sequence in travel.
     • Action: Reprogram or replace the encoder.
2. Fault Group 6: ECU and PCB Issues
   • LED1: Main ECU failure.
     • Action: Replace the main ECU.
   • LED2: Option PCB failure.
     • Action: Replace the option PCB and check the connection and fuse.
   • LED3: Intermittent connection between main ECU and option PCB.
     • Action: Check the connection between the boards.
3. Fault Group 7: Wiring Loom Short Circuits
   • LED1: Con 7 wiring loom short circuit to +24V supply.
     • Action: Check wiring loom con 7.
   • LED2: Con 9 wiring loom short circuit to +24V supply.
     • Action: Check wiring loom con 9.
   • LED3: Con 10 wiring loom short circuit to +24V supply.
     • Action: Check wiring loom con 10.
   • LED4: Con 17 wiring loom short circuit to +24V supply.
     • Action: Check wiring loom con 17.
   • LED5: Con 18 wiring loom short circuit to +24V supply.
     • Action: Check wiring loom con 18.
4. Fault Group 8: Configuration and Swivel Wiring
   • LED2: Stairlift handing not specified.
     • Action: Check the handing plug is fitted correctly.
   • LED3: Starla/Saxon swivel wiring incorrect.
     • Action: Check chair loom con 10.

Additional Common Faults

• Not Charging: Indicated by the symbol “–”.
• Low Batteries: Indicated by the code “1”.
• Normal Operation: Indicated by the code “2”.
• Safe Edge Activated: Indicated by the code “3”.
• Keyswitch Off: Indicated by the code “4”.
• Chair Arm Up: Indicated by the code “5”.
• Seatbelt Not Clipped In: Optional feature, indicated by the code “6”.
• Emergency Lower/Raise Switch Delatched: Indicated by the code “8”.
• General Fault: Indicated by the code “9”.

Troubleshooting and Maintenance Tips

1. Checking Power Supply: Ensure that the power cord is securely plugged in and inspect for any signs of damage. Verify the outlet is working by plugging in another device.
2. Clearing Track Obstructions: Inspect and remove any debris from the track to ensure smooth operation.
3. Adjusting Safety Sensors: Clean and realign the safety sensors to maintain proper functionality.
4. Regular Maintenance: Keep the track clear, inspect seat and armrests for wear, check battery status, clean the seat and other surfaces, and lubricate moving parts as recommended by the manufacturer.

Professional Assistance

If the stairlift is unresponsive, makes unusual noises, has jerky movements, or the control panel malfunctions, it is best to seek professional help. Regular servicing by a Stannah authorized technician is recommended to ensure the stairlift remains in optimal condition.

By following these guidelines, users can ensure their Stannah 600 stairlift operates smoothly and safely, reducing downtime and the need for extensive repairs​ (Stannah)​​ (Stannah 600)​​ (The Stairlift Forum)​​ (Troubleshooting LAB)​.